Privacy Policy
Last Updated: December 9, 2024
Introduction
At Grand Concept, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and billing address when you contact us or request our services.
- Project Information: Details about your design requirements, preferences, and project specifications.
- Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.
- Communication Data: Records of correspondence between you and Grand Concept.
How We Use Your Information
We use the collected information for the following purposes:
- To provide and deliver our design services
- To communicate with you about projects, updates, and inquiries
- To process payments and manage billing
- To improve our website and services
- To send promotional materials (with your consent)
- To comply with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., payment processors, hosting providers).
- Legal Requirements: When required by law or to protect our rights and safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent at any time
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: info@thegrandconcept.com
Phone: +1 575-215-9264
Address: 7705 Gladden Ave NE, Albuquerque, NM 87110